What’s new

Finer control over scheduled send times

You can now schedule campaigns in 1-minute increments, instead of 15. We’ve also made it easier to set your send time – just type it in directly using your keyboard.

A smoother, more polished dashboard

We’ve rolled out the next phase of our dashboard update – and you’ll notice improvements across almost every part of the app.

Everything should feel cleaner and more consistent as you move around. Buttons, menus, and controls have all been refined to make things easier to use. The contacts page has had a particularly big upgrade too, with a smarter layout that adapts to your screen.

You’ll also spot updated icons, a refreshed colour palette in reports, and more helpful, friendly empty states when you’re setting things up for the first time.

Behind the scenes, we’ve done a lot of tidying as well – so things should feel faster and more responsive day to day.

Pay with PayPal

You can now pay for your EmailOctopus subscription with PayPal, alongside our existing card payment options.

If you'd prefer to use PayPal, head to your billing settings to switch. It's available for all paid plans, whether you're signing up for the first time or already a customer looking to change how you pay.

Smarter handling of soft bounces

We've changed how we handle email addresses that repeatedly fail to deliver.

Previously, if an email address soft bounced (say, because the mailbox was full or the address no longer existed) we'd keep trying to send to it, campaign after campaign. That's wasteful for you and not great for your sender reputation either.

Now, if we spot an address which is soft bouncing consistently, with no successful deliveries and a slim likelihood of ever receiving your emails, we'll automatically unsubscribe it.

This means cleaner lists without you having to lift a finger, lower sending costs, better deliverability, and fewer emails disappearing into the void. It's a quiet change, but one that should make a real difference to how your account performs over time.

A fresher dashboard

We've started rolling out a visual refresh of the dashboard, the first phase of a wider redesign that'll continue over the coming weeks.

You'll notice a cleaner, simpler sidebar with updated typography and a move away from the heavy greens and blues of the old UI, along with tidier spacing throughout. When the sidebar is collapsed, you'll now see tooltips on hover to help you navigate.